Store Policy
Customer Care
We’re here to help with any questions about your order, products, or delivery.
Please contact us via the website contact form or email and include your order number for faster assistance. We aim to respond within 1–2 business days.
Privacy & Safety
We respect your privacy and are committed to protecting your personal information.
What we collect
When you place an order or interact with our website, we may collect:
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Name and surname
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Email address
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Phone number
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Delivery address
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Payment information (processed securely via third-party payment providers)
How we use your information
We use your information to:
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Process and deliver your orders
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Communicate order updates and customer support
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Send marketing emails (only if you opt in)
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Improve our services and website experience
Sharing of information
We do not sell your personal information.
We only share necessary data with:
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Payment processors (e.g. Yoco, Wix Payments)
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Courier services for delivery
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Email marketing platforms (if you subscribe)
Data security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
Your rights
You can request:
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Access to your personal data
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Correction of your data
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Removal from marketing communications
Cookies
Our website may use cookies to improve functionality and user experience.
Contact
If you have any questions about your data, contact us via our website contact page.
Wholesale Inquiries
We offer wholesale pricing for approved retailers, wellness stores, and resellers.
If you are interested in stocking our products, please contact us with:
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Your business name
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Location
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Estimated order volumes
We will get back to you with pricing and availability.
Payment Methods
We currently accept secure online payments via Yoco.
All payments are processed securely through Yoco’s payment system. We do not store any card or payment details on our website.